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Important information about our terms, privacy practices, and service providers.

Forgetly Subprocessors

Last Updated: July 24, 2026

This page lists the third-party services currently used to operate Forgetly and describes why they may process personal information. A provider may act as our service provider or processor for some activities and under its own legal responsibilities for others. Optional providers process your information only when you use the associated feature.

AI Providers

OpenAI

Purpose: Primary AI message analysis and response generation

Information involved: Message content, relevant conversation and reminder context, connected-account content needed for a requested feature, and limited profile context such as nickname or timezone

Provider information: OpenAI Privacy Policy

xAI

Purpose: Enabled AI processing and fallback response generation

Information involved: Message content, relevant conversation and reminder context, connected-account content needed for a requested feature, and limited profile context such as nickname or timezone

Provider information: xAI Privacy Policy

Cloud, Delivery, and Operations

Amazon Web Services (AWS)

Purpose: Hosting the Forgetly website and dashboard

Information involved: Account and session data, web requests, and operational logs handled by the hosted application

Provider information: AWS Privacy Notice

ngrok

Purpose: Secure network connectivity between Forgetly's hosted services and backend infrastructure

Information involved: API traffic and network connection metadata passing through the service

Provider information: ngrok Privacy Policy

Resend

Purpose: Transactional email delivery

Information involved: Email address and transactional email content, such as verification and account notices

Provider information: Resend Privacy Policy

Expo

Purpose: Companion-app build and update services and push-notification routing

Information involved: App and build metadata, Expo push token, device platform, and notification content needed for delivery

Provider information: Expo Privacy Policy

Apple

Purpose: iOS push-notification delivery and Apple messaging infrastructure used for iMessage-connected delivery paths

Information involved: Device push token and notification content for push delivery; phone number, routing metadata, and message content for Apple messaging paths

Provider information: Apple Privacy Policy

Account, Connected Features, Analytics, and Messaging

Google

Purpose: Google sign-in, reCAPTCHA anti-abuse checks, optional Gmail and Google Calendar features, Google Maps place lookup, Google Analytics, hosted web-font delivery, and Android push delivery through Firebase Cloud Messaging

Information involved: Depending on the feature: authentication and anti-abuse data; encrypted OAuth tokens; Gmail and Calendar data you authorize; place descriptions used for lookup; page views, product events, cookie or similar analytics identifiers, browser and device context; browser request information used for hosted font delivery; Android push tokens and notification content

Provider information: Google Privacy Policy

Stripe

Purpose: Checkout, payment processing, subscription billing, and billing-portal access

Information involved: Billing contact details, customer and subscription identifiers, plan and payment status, transaction metadata, and payment information handled directly by Stripe

Provider information: Stripe Privacy Policy

Apple Messaging Infrastructure

Apple messaging is also used when a user communicates with Forgetly through an iMessage-connected path. See the Apple entry above for its purpose and information categories.

Provider Changes

Features that are disabled or only under development are not listed as active providers. Before a new provider begins processing production user information, or when a provider's role materially changes, Forgetly should update this page and any affected product notice.

Questions

For questions about this list, contact support@everwovenstudios.com.