Legal

Effective Date: April 8, 2026

1. Our Services

These Terms (“Terms”) govern your access to and use of Forgetly AI (the “Service”), operated by Everwoven LLC (“we,” “us,” or “Company”). Forgetly is a text-first AI assistant that helps you set reminders, ask questions, and manage related activity through messaging, the web dashboard, and the companion app. By using the Service, you confirm that you are at least 13 years old. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. If you live in a jurisdiction where using Forgetly or any related feature would violate local laws or subject us to registration requirements, you may not use the Service.

The Service is not designed to meet industry-specific regulations (e.g., HIPAA, FISMA, GLBA). If you require compliance with such laws, do not use Forgetly AI. It is your responsibility to verify whether local laws limit or prohibit your use of the Service. We may update these Terms at any time; updates become effective when we post the revised “Last updated” date. It’s your responsibility to check for changes. Continued use after updates indicates your acceptance of the new Terms.

1.1 Consent to Messaging

By signing up for the Service, linking a phone number, or initiating a message to Forgetly via SMS or iMessage, you consent to receive service-related messages at the phone number associated with your account. These messages are used to deliver reminders, responses, verification steps, and other features related to the Service. If you deactivate your account, Forgetly will begin stopping service messages and disabling account-based features, and will block new sign-ins and session refreshes. An already-issued access token may remain usable until it expires, for up to 15 minutes. See the Privacy Policy for the distinction between account deactivation and deletion of stored information. If you cancel a paid subscription, you may keep limited account access subject to your plan and product availability, but core texting functionality may be reduced or unavailable.

1.2 No Unsolicited Messages

Forgetly AI does not send marketing or unsolicited messages. All messages are sent only to users who have explicitly opted in via our website or who have initiated communication with the Service. We do not use auto-dialers, bulk SMS tools, or engage in telemarketing. We take compliance seriously and strive to exceed best practices in user consent and message transparency.

2. Intellectual Property Rights

All content, code, designs, graphics, and trademarks (collectively, “Content”) in the Service are owned or licensed by Everwoven LLC. You may view, download, or print Content for your personal, non-commercial use only. Any other use—reproducing, distributing, modifying, or creating derivative works—requires our prior written permission.

When you send us ideas, feedback, or suggestions about Forgetly AI (“Submissions”), you grant Everwoven LLC a perpetual, worldwide, royalty-free license to use, reproduce, adapt, publish, and distribute those Submissions for any purpose without obligation to you. You represent and warrant that your Submissions are original, that you own all necessary rights to grant this license, and that you have obtained any third-party consents required for us to use them.

2.1 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-transferable, non-exclusive license to access and use Forgetly AI solely for your personal, non-commercial purposes. You may not sublicense, distribute, reverse-engineer, or commercially exploit the Service or any portion thereof without our express written permission.

3. User Representations

By using the Service, you represent and warrant that:

• All information you provide (e.g., during registration) is true, accurate, and current, and you will keep it up to date.
• You have the legal capacity to agree to these Terms or have permission from a parent or legal guardian if required in your jurisdiction.
• You will not access the Service through automated or non-human means (e.g., bots, scripts).
• Your use of the Service will comply with all applicable laws and regulations.

If you breach any of these representations, we may suspend or terminate your access immediately.

4. User Registration

To use certain features, you must create an account using an available authentication method, such as email and password or an approved third-party sign-in provider like Google. Keep your account credentials confidential; you are responsible for activity under your account. We may remove or change usernames or profile identifiers that we deem inappropriate, misleading, or unlawful in our sole discretion.

5. Purchases and Payment

If you make purchases (e.g., premium subscription tiers), you agree to:

• Provide current, complete, and accurate payment information.
• Pay all fees in U.S. dollars, including any applicable sales tax.
• Authorize us to charge your chosen payment method for all fees you incur.

Payment checkout is hosted by, conducted by, and executed via Stripe. Prices and fees may change at any time; we may correct errors even after you place an order. If we suspect an order is fraudulent or placed by a dealer/reseller, we may limit or cancel it.

6. Subscriptions

• Billing & Renewal: Paid plans auto-renew unless you cancel. By choosing a plan, you authorize us to charge your payment method on a recurring basis.
• Free Trial: Certain plans may include a one-time 7-day free trial. If a trial applies to your selected plan and you do not cancel before the trial ends, the applicable paid billing period will begin automatically.
• Cancellation: You may cancel at any time through the available account or billing tools. Unless otherwise stated, cancellation takes effect at the end of the current billing period.
• Fee Changes: We may change subscription fees; we will notify you per applicable law before any increase.

7. Prohibited Activities

When using Forgetly AI, you agree not to:

• Use the Service for any purpose not expressly permitted by these Terms (e.g., commercial loan-funding schemes).
• Attempt to reverse-engineer, decompile, or disassemble any software components.
• Bypass security measures or interfere with the Service’s operation.
• Harass, defraud, or deceive other users or the Company.
• Upload or transmit malicious code, spam, or any content that is hateful, illegal, defamatory, or infringing.
• Use the Service in any way that violates applicable laws or regulations.
• Scrape, harvest, or systematically collect data from the Service without our written permission.

Any violation of these rules may lead to immediate suspension or termination of your account, without liability to us.

8. User-Generated Contributions

Forgetly AI does not traditionally offer public forums for user-generated content. However, if you send any content through the Service—comments, suggestions, or feedback—you represent and warrant that:

• You own or have the necessary rights to share it with us.
• It does not infringe third-party rights.
• It complies with these Terms (e.g., not defamatory, obscene, or unlawful).

We are not responsible for such contributions, and you agree to defend and indemnify us if your content causes any loss or liability.

9. Contribution License

By submitting feedback or suggestions, you grant Everwoven LLC a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use that material in any form or medium for any purpose, without compensation or attribution. We do not claim ownership of your contributions; you retain all rights not expressly granted here.

10. Third-Party Websites and Content

Forgetly AI may link to third-party websites or display content from third parties (“Third-Party Content”). We do not control or endorse such sites and are not responsible for their content, accuracy, or practices. If you choose to visit a third-party site, do so at your own risk and read that site’s terms and privacy policy.

11. Services Management

We reserve the right to monitor your use of the Service for compliance, to remove or disable any user content we deem excessive or burdensome, and to take legal action against anyone who violates these Terms. We may also suspend or limit your access without notice if we believe you are in breach. We have no obligation to provide or maintain any specific feature.

11.1 Usage Limits and Fair Usage
To keep the Service reliable, Forgetly may enforce plan limits, monthly usage limits, per-feature limits, rate limits, and fair-usage throttles. These may vary by subscription tier, product surface, or feature.

Current examples include:

a. Subscription-based message limits
• Your plan may include a monthly message allowance or other quota-based limits shown in pricing, billing, or account surfaces.
• Once a plan limit is reached, some features may stop processing until the relevant period resets or your plan changes.

b. Daily fair-usage throttling
• Forgetly may also apply daily throttles to protect service reliability.
• Under the current fair-usage model, users who send more than 345 messages in a day may have additional messages queued and processed at a slower rate, including up to one message every five minutes.

c. Abuse and excessive use
• Any attempt to circumvent or manipulate limits—such as creating multiple accounts, scripting automated requests, or otherwise abusing throughput—may be treated as a violation of these Terms.
• In the event of suspected abuse, we may impose stricter limits, suspend or terminate access, or pursue any legal or equitable remedies available under these Terms.

d. Changes to limits
• We may adjust limits, thresholds, enforcement methods, or plan structures over time.
• We do not guarantee immediate processing or delivery once a user has exceeded applicable limits.

If you have questions about your current usage or believe you have been limited in error, contact support@everwovenstudios.com.

12. AI-Powered Services

Forgetly AI uses one or more third-party AI service providers to generate answers, reminders, follow-up logic, and related outputs. AI-generated content is automated and may be inaccurate, incomplete, delayed, or inappropriate. Do not rely on Forgetly for medical, legal, financial, or other professional advice. When you use AI-powered features, you consent to the processing of your messages, reminder context, and related metadata as described in our Privacy Policy. For details on how we handle your data, see our Privacy Policy at forgetly.ai/legal/privacy.

13. Term and Termination

These Terms remain in effect while you use the Service. We may, at our sole discretion, suspend or terminate your account and access at any time, without notice or liability, for any reason, including if you breach these Terms or applicable law. If your account is terminated, you may not create new accounts or impersonate others. We may pursue legal remedies for violations.

14. Modifications and Interruptions

We may modify or discontinue the Service (or any part) at any time, without notice. We are not liable for any changes, price adjustments, suspensions, or discontinuations. The Service may be temporarily unavailable due to maintenance, system failures, or other reasons; we assume no responsibility for any loss or inconvenience during downtime.

15. Governing Law

These Terms and your use of the Service are governed by California law, without regard to conflict-of-law rules. If you access Forgetly AI from outside the U.S., your information may be processed in the United States as described in our Privacy Policy. Privacy rights and obligations depend on where you live and the laws that apply.

16. Dispute Resolution

Before filing a lawsuit, you and Everwoven LLC agree to attempt to resolve disputes informally for at least 30 days. If unresolved, most disputes will be settled by binding arbitration under the American Arbitration Association’s Commercial Arbitration Rules in Orange County, California, except for claims that can only be heard in court (e.g., intellectual property disputes or requests for injunctive relief). Arbitration is final and binding; you waive any right to a jury trial or to participate in a class action. To opt out of arbitration, you must send us written notice within 30 days of first accepting these Terms.

Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes ("AAA Consumer Rules"), both of which are available at the American Arbitration Association (AAA) website. Your arbitration fees governed by AAA Standard Fee Schedule and, where appropriate, limited by the AAA Consumer Rules. Both Parties agree to equally bear the costs of arbitration, including but not limited to, initial filing fees, final fees, and arbitrator compensation. Per AAA Fee Schedule, the Parties agree that administrative fees are to be paid by the party bringing the claim or counterclaim at the time the demand or claim is filed with AAA. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Further the Parties agree that any fees incurred or paid during the course of arbitration may not be subject to compensation as an award judgement from the Arbitrator. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Orange County, California. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
The arbitrator's decision will be final and binding on the parties, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

I. Waiver of Jury Trial: THE PARTIES AGREE WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR JURY.

II. Waiver of Class Actions: ALL CLAIMS AND DISPUTES MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. ANY CLAIM OR DISPUTE ARISING OUT OF OR RELATED TO THE TERMS OR THE SERVICES IS PERSONAL TO THE PARTIES AND WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ARBITRATION AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING.

III. Opt-out Rights: You have the right to opt out of this arbitration agreement by notifying support@everwovenstudios.com within thirty (30) days of first accepting these Terms. You must include your name, address, email address, and an explicit statement that you want to opt out of the arbitration agreement.

In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then the Parties agree to elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided in accordance with the aforementioned binding arbitration rules for dispute resolution found in these terms and conditions as specified.

Restrictions
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration
The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

17. Corrections

We strive to keep information on the Service accurate, but errors may occur. We may correct mistakes at any time without prior notice. We make no commitment to update all information as circumstances change.

18. Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT). WE DO NOT GUARANTEE ACCURACY, COMPLETENESS, OR AVAILABILITY. YOU USE THE SERVICE AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR USE OF THE SERVICE OR THIRD-PARTY CONTENT.

19. Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVERWOVEN LLC AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS OR DATA LOSS), EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS BEFORE THE CLAIM AROSE. Some jurisdictions do not allow certain limitations; if such laws apply to you, those sections may not apply.

20. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

21. User Data

We will maintain certain data that you transmit to the Services for the purpose of operating, securing, and improving the Services, as well as data relating to your use of the Services. Although we perform routine backups and apply security controls, you are solely responsible for retaining any copies of information you want to preserve outside the Service. To the maximum extent permitted by law, we are not liable for loss or corruption of data arising from service interruptions, failures, or events outside our reasonable control.

Retention, access, correction, and deletion practices are governed by our Privacy Policy. Because different categories of data are retained for different periods depending on the feature and legal or operational need, you should review the Privacy Policy for the most current retention details.

22. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

23. California Users and Residents

If you reside in California and have a complaint we cannot resolve, you may contact the California Department of Consumer Affairs’ Complaint Assistance Unit at 1625 North Market Blvd., Suite N112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

24. Miscellaneous

These Terms and any policies posted by us constitute the entire agreement between you and Everwoven LLC regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. We may assign our rights or obligations under these Terms at any time. Our failure to enforce any provision does not waive our right to enforce it later.

25. Account Creation

By creating an account, you agree to these Terms and any policies we adopt. Your account grants you access to our AI-driven messaging service; it is governed by these Terms and our Privacy Policy.

26. Contact Us

For questions or to resolve a complaint, please contact us at:

Email: support@everwovenstudios.com